Case studiesWholesale and e-commerce
A pack station and kit breakout for a warehouse
Packers box items against the order on one screen, packages land on the right carrier lines, and kits split into components with revenue allocated correctly.
- Wholesale and e-commerce
- NetSuite fulfilment
- UPS
- FedEx
The problem
Packers worked from printed pick lists, weighed boxes by hand and typed package details into the fulfilment. Orders shipped in several fulfilments had to be combined by hand. Kits sold as one line had to be shipped and costed as their components.
What we built
- A packing screen. The packer scans or enters an order, sees its open lines, and assigns items to boxes. Box weight and size come from the item records.
- Carrier-aware package lines. Packages are written to the package list each carrier needs, so labels and tracking numbers flow through the standard shipping integration.
- Package records. Each box and its contents are stored, so customer service can answer “which box was it in”.
- Kit breakout. When an order is approved, kit lines are expanded into their components below the kit, and the kit price is split across components by cost, so margins report correctly.
What we would do differently today
Merging several fulfilments was done by deleting them and creating one new fulfilment, carrying the lot and serial details across. A rebuild would avoid deletes entirely. The kit price split would also use a largest-remainder rounding step, so the components always add up to the kit price to the cent.
Why it matters for you
Warehouse screens can save time where packers re-type data that NetSuite already has. If your team weighs, measures or copies tracking numbers by hand, there is time to win.